Wobo Candidate Terms of Service

Effective September 1, 2026

These Candidate Terms of Service (the “Terms”) are a contract between Wobo Technology Inc., a Delaware corporation (“Wobo,” “we,” “us,” or “our”), and the individual who uses the candidate-facing Wobo service (“you” or “Candidate”). They govern our websites, mobile applications, candidate dashboard, job-search and application tools, employer introductions, and related candidate services (collectively, the “Service”).

Please read these Terms and our Privacy Policy before creating an account. If you do not agree, do not create an account or use the Service.

Section 18 contains an agreement to resolve most disputes through individual arbitration and includes a class-action and jury-trial waiver. You may opt out within 30 days as described in Section 18.

1. Who may use the Service; where it is offered

You must be at least 18 years old, have legal capacity to enter a contract, and use the Service for your own bona fide job search. You may not create an account for another person or permit another person to use your account. If applicable law does not allow you to agree to these Terms, you may not use the Service.

The candidate Service is directed primarily to individuals seeking work with employers in the United States. Availability may vary by location, job type, platform, or legal requirement. We may decline to offer a feature in a location where we have not completed the operational or legal work required to provide it. If we make the Service available outside the United States, mandatory local rights continue to apply. Employer Discovery described in Section 7 is available only for the accounts, roles, and regions for which Wobo has made it available.

Wobo is not your employer, a prospective employer, or a party to any employment relationship you may form. Employers alone decide whom to interview and hire and on what terms. Wobo does provide job-application automation and employer introductions, including the limited application authority in Section 5; nothing in these Terms attempts to change any legal classification that applies under non-waivable law.

2.1 Initial acceptance

You accept these Terms and the Privacy Policy by creating a Wobo account, whether you sign up with an email and password or through a sign-in provider such as Apple or Google. Existing users do not accept a new Terms version merely by signing in. We keep a record of your acceptance. You represent that you accept for yourself and that the account information you provide is accurate.

2.2 Privacy Policy and feature terms

Our Privacy Policy explains how we collect, use, disclose, and retain personal information and the choices available to you. It applies to the Service and should be read with these Terms.

Some optional features or offers may have additional terms presented before you enable or purchase them (“Feature Terms”). Feature Terms control only for that feature and only to the extent they expressly conflict with these Terms. A checkout page may also state the price, billing period, trial, included features, or a more generous promotional refund right for a particular purchase.

2.3 Changes to these Terms

We may update these Terms prospectively and will identify each version and effective date. We will provide advance email or in-product notice appropriate to the change. A nonmaterial change, or another change that applicable law permits us to bind through notice and continued use, applies on its stated effective date if you continue using the affected Service after notice.

A change that applicable law requires you to accept separately does not bind through silence or ordinary continued use. Until any required acceptance, your last accepted version governs the affected existing use and Wobo may withhold the changed optional feature. No change applies retroactively to an accrued dispute. A material change to Section 18 is also governed by Section 18.11 and creates a fresh opt-out opportunity. Employer Discovery uses the advance-notice and opt-out controls in Section 7 and the Privacy Policy; identity, direct-contact, and Affiliate disclosures still require the separate choices described there.

2.4 Changes to the Service

We may add, modify, limit, or discontinue features. This does not allow us to charge a new fee without the purchase disclosures and consent required by Section 11. If we discontinue a prepaid candidate subscription entirely, we will provide a pro-rata refund for the unused prepaid period unless we provide a substantially equivalent service for that period.

3. Your account and information

You must provide accurate, current, and complete account, profile, preference, and application information and keep it updated. Employers may rely on the information submitted in your name. Do not include information you are not authorized to use or disclose.

Your account and credentials are personal. Keep your password and devices secure, promptly change compromised credentials, and notify us at support@wobo.ai if you suspect unauthorized access. You are responsible for activity you knowingly authorize and for losses reasonably caused by your failure to protect your credentials.

You may maintain only one candidate account unless Wobo approves otherwise. You may not sell, transfer, rent, or share an account or subscription. If we suspend or terminate an account for a material violation, you may not evade that action by creating another account. As explained in the Privacy Policy, we may use reasonable device, browser, network, account, and payment signals to detect fraud and enforcement circumvention.

Third-party sign-in, if offered, uses the authorization flow shown by that provider. Wobo does not ask you to give us the password to a third-party social or professional account. We receive only the information and permissions disclosed in that sign-in flow.

4. The candidate Service and AI features

4.1 Job search and application tools

The Service may identify jobs, compare them with your Candidate Inputs and preferences, generate or edit application materials, organize activity, and submit applications when enabled. An application may be individually selected or fall within automation settings you configure. You can change or disable those settings prospectively.

Job postings may be inaccurate, expired, duplicated, fraudulent, or changed. Wobo does not control employer websites or applicant tracking systems (“ATS”) and cannot guarantee delivery or review. Report suspicious postings through the Service or to support@wobo.ai.

4.2 How AI is used

Wobo uses automated systems and AI for search, matching, ranking, drafting, question answering, and application operations. A score, ranking, summary, answer, suggestion, or generated document may be inaccurate, incomplete, outdated, or unsuitable. Keep your Candidate Inputs accurate and review your profile, Generated Materials, and available submission records.

Some matching or ranking uses may be regulated as an automated employment decision tool based on the job location, your location, and how an employer uses the output. Where a legal requirement applies to a covered use, Wobo provides or requires the applicable notices, alternatives, and review rights, and may limit or disable the covered output until those requirements are met. Employers remain responsible for their decisions and may not represent a Wobo inference as a verified fact or Candidate statement.

Tell us about a material error so we can correct information under our control and provide legally required review or appeal options. Employer systems may not return complete delivery or status signals, so a Wobo status is not a guarantee that an employer reviewed an application.

4.3 No outcome guarantee

We do not guarantee any number of jobs, matches, applications, responses, introductions, interviews, offers, or hires. Results depend on the labor market, employers, your qualifications and preferences, timing, and third-party systems.

4.4 AI providers and biometrics

AI features use the AI service providers described in the Privacy Policy. Wobo does not sell identifiable resumes, Candidate Inputs, or support conversations as model-training datasets; provider retention and model-improvement practices depend on the specific product and account used, and the Privacy Policy describes them.

Wobo does not use biometric information to identify individuals. A future biometric feature would require separate notice and any legally required consent.

5. Your limited authorization to Wobo

5.1 When the authorization applies

When you enable application services, you appoint Wobo as your limited, revocable agent only for the mechanical tasks in Section 5.2 on applications you select or that fit settings you configure. This is not a general power of attorney. You must confirm or update the material Candidate Inputs and automation settings shown by Wobo before first enabling automatic submissions and whenever Wobo requests a periodic recertification.

You can revoke this authority prospectively by disabling application services or closing your account. Revocation does not withdraw an application already delivered or erase information independently held by an employer.

5.2 Tasks Wobo may perform

Within these limits, you authorize Wobo to:

  1. locate application pages and populate fields from your Candidate Inputs and preferences;
  2. create an ATS account in your name where required, using application contact information;
  3. operate a dedicated application email address and process routine messages, verification codes, and application communications;
  4. generate, tailor, edit, format, and adapt resumes, cover letters, application answers, and other Generated Materials from your Candidate Inputs and stated preferences;
  5. transmit an application and Candidate Inputs to the employer and its disclosed application providers;
  6. take the routine acknowledgment and confirmation steps reasonably required to submit an application you directed, where the resulting statement is supported by your current Candidate Inputs; and
  7. take other mechanical steps reasonably required to deliver the application.

Wobo may use service providers for these tasks subject to the Privacy Policy and appropriate contractual restrictions.

5.3 Accuracy of your information

You are responsible for the Candidate Inputs you supply. Keep them accurate, current, and complete; employers rely on the information submitted in your name. Providing false or misleading information is a material breach of these Terms and may result in paused applications, suspension, or termination under Section 14.

6. Candidate Inputs, Generated Materials, Wobo Inferences, and Feedback

6.1 Candidate Inputs

“Candidate Inputs” are information and materials you provide to Wobo, including your account information, resume, work and education history, skills, credentials, job preferences, application answers, writing samples, and instructions. You retain ownership of your Candidate Inputs.

You grant Wobo a worldwide, non-exclusive, royalty-free license to host, copy, format, adapt, process, transmit, and display Candidate Inputs only as reasonably necessary to:

  • provide features you enable and applications you direct;
  • operate Employer Discovery while it is validly active under your settings and these Terms, including creating and displaying the limited profile described in Section 7 solely within Wobo’s protected employer platform;
  • maintain, secure, troubleshoot, and support the Service;
  • comply with law and enforce these Terms; and
  • create and use de-identified or aggregated information for analytics, improvement, and other lawful business purposes as described in the Privacy Policy.

This license may be sublicensed only to service providers acting for Wobo and does not authorize Wobo to use your identifiable career documents in advertising or testimonials. It continues after account closure only as needed for applications already delivered, legal and security records, dispute resolution, or other retention permitted by the Privacy Policy.

You represent that you have the rights reasonably necessary for Wobo to process and submit the Candidate Inputs you provide and that you will not knowingly provide material that infringes another person’s rights or violates law.

6.2 Generated Materials

“Generated Materials” are candidate-facing resumes, cover letters, application drafts, and similar documents Wobo’s tools generate for you from Candidate Inputs. As between you and Wobo, you may use, edit, download, and submit Generated Materials for your personal job search. To the extent Wobo owns any rights needed for that use, Wobo grants you a worldwide, non-exclusive, royalty-free license to do so.

Generated Materials may not be unique, and similar material may be generated for others. Wobo does not represent that a Generated Material is copyrightable, free of third-party rights, or suitable without review. Your warranty in Section 6.1 applies to the Candidate Inputs you supply, not to material created solely by Wobo’s systems.

6.3 Wobo Inferences and Service data

“Wobo Inferences” include match scores, rankings, classifications, internal quality or risk signals, system-generated summaries intended for product operation, and other analytics Wobo derives in providing the Service. Wobo Inferences are not Candidate Inputs and are not owned by you merely because they relate to you. Wobo and its licensors retain their rights in the Service, its methods, and Wobo Inferences, subject to your privacy and access rights under applicable law.

Where the Service displays a Wobo Inference to you, Wobo grants you a limited right to view and use it for your personal job search. You may request correction of inaccurate underlying personal information through the Privacy Policy. An inference is not a credential or employer decision.

6.4 Feedback and testimonials

“Feedback” means a suggestion or comment you voluntarily provide about improving the Service. Feedback is not confidential, and Wobo may use it without payment to operate and improve the Service. This does not give Wobo permission to use your name, image, likeness, personal story, or endorsement in marketing. A testimonial or identifiable success story requires your separate, express permission. Nothing in these Terms restricts your right to make an honest review of Wobo.

7. Optional Employer Discovery

7.1 Discovery and your opt-out

Where “Employer Discovery” (“Discovery”) is available for your account, Wobo may enable it by default after conspicuous advance notice by email or in-product message, unless you turn it off. The notice will state the activation date and the control for turning Discovery off before or after activation.

You may immediately turn Discovery off in Settings. Turning it off stops new matching and cancels pending, unaccepted Pings. It does not undo a Reveal, erase information already received by an employer, or end a conversation you accepted. Where applicable law treats a pre-Reveal disclosure as a sale, sharing, or targeted-advertising disclosure, Wobo also applies your “Your Privacy Choices” opt-out and a legally recognized Global Privacy Control before further covered disclosure.

While Discovery is active, verified employers may see a limited profile that does not include your name, direct contact details, photo, or direct profile links; what the profile contains and how it is protected are described in the Privacy Policy. A paid subscription is not a Discovery eligibility, priority, ranking, or visibility signal.

7.2 Pings, Reveal, and affiliates

Wobo may send a “Ping” identifying an interested employer and role. You decide whether to proceed. Declining does not affect your subscription or application features.

Approval applies only to the named employer and shown role and authorizes only the information and materials displayed on the approval screen. A “Reveal” is Wobo's first disclosure through that approval flow of identity or direct-contact information for that named employer and role. A candidate-directed application outside the Discovery flow is not a Reveal. Later approval for another role expands the permitted purpose but does not reset a Reveal-based contract period. Your approval, the Reveal, and the employer’s receipt of your identity happen in one recorded step when you choose to proceed. Applying to an employer directly, including after seeing a Ping, never limits you and never creates a fee for you.

Before information is disclosed to a separately named affiliate for its own role, Wobo must identify that affiliate and role and record your separate approval. An employer's unauthorized affiliate transfer violates its Candidate Data Terms and does not expand your consent.

From first receipt, an employer independently controls the Candidate information it receives and must comply with the Privacy Policy, Employer Terms, and Candidate Data Terms. Before Reveal, those terms prohibit external export, re-identification, contact, and database building. Report suspected misuse to support@wobo.ai.

7.3 Communications

Wobo may provide in-product or relayed communications. Wobo and its providers process content and metadata to transmit, secure, troubleshoot, support, and administer the feature. Before Reveal, neither party may bypass the consent gate. Do not send unrelated, regulated, or unnecessarily sensitive material.

7.4 Candidate reporting; no candidate success fee

Candidates owe no placement, referral, or employer success fee. A candidate subscription pays only for features disclosed at purchase. If you accept an offer from an employer introduced through Discovery, tell Wobo within 30 days and provide the employer, role, expected start date, and engagement type. If the engagement ends within 90 days after start, tell us. If you close your account after a completed Reveal, these reporting duties continue for that Reveal, limited to the offer, start, and early-departure information above, for a limited period after the Reveal. Non-compliance may end Discovery participation, but failing to report never creates a placement fee, damages, a debt, or any other payment obligation for you.

7.5 Wobo’s role

Wobo facilitates matching and introductions but does not make employment decisions, negotiate offers, or join the employment relationship. Both sides remain free to use other channels. If you provided a Sourced Prospect Introduction Authorization before creating an account, it remains limited to the employer and role it named; creating an account does not expand it.

8. Acceptable use

Use the Service only for a lawful, genuine personal job search and in a manner consistent with these Terms. You must not:

  1. provide information you know is materially false, impersonate another person, create a synthetic candidate identity, or use another person’s documents without authorization;
  2. use the Service to harass, threaten, discriminate against, defraud, or unlawfully harm any person;
  3. upload malicious code or interfere with, disable, overload, probe, or gain unauthorized access to the Service, an account, or a connected system;
  4. scrape, crawl, systematically extract, resell, or build a database from job postings, employer information, Wobo Inferences, or other Service content, except through an export Wobo expressly provides for your own information;
  5. reverse engineer the Service except to the limited extent that applicable law does not permit that restriction;
  6. use Wobo content, outputs, or access to train or improve a competing model or product or provide a competing commercial service; this does not restrict an honest review based on ordinary personal use or research protected by law;
  7. evade application limits, account restrictions, security controls, or consent gates;
  8. submit unlawful, infringing, deceptive, discriminatory, abusive, or privacy-invasive material;
  9. collect another candidate’s or user’s personal information through the Service; or
  10. use automation against Wobo other than the automation Wobo itself provides or expressly authorizes.

We may use proportionate technical measures to prevent misuse. If we believe a violation can be corrected, we may ask you to correct it before suspending the account. Serious fraud, security abuse, harassment, or unlawful conduct may result in immediate restriction under Section 14.

9. Job postings, employers, and third-party services

Employers, ATS providers, app stores, identity or sign-in providers, and linked websites are independent third parties. Their services may have separate terms and privacy policies. Wobo is not responsible for a third party’s independent content, security, availability, or conduct, but this does not disclaim responsibility for Wobo’s own actions under Section 5 or for Wobo’s breach of these Terms or the Privacy Policy.

Exercise judgment before providing information directly to an employer or third party, especially government identifiers, financial information, health records, or payment details. Wobo does not need your bank account, credit-card number, or Social Security number to submit an ordinary job application. If an employer requests unusually sensitive information or payment as part of applying, verify the request independently and report suspected fraud.

You are responsible for your interactions and agreements with employers after an introduction. If you have a dispute with an employer, the dispute is generally between you and that employer. To the extent permitted by law, you release Wobo from claims based solely on the employer’s independent acts or omissions. This release does not apply to Wobo’s breach of these Terms or the Privacy Policy, Wobo’s violation of law, or Wobo’s gross negligence, fraud, or willful misconduct.

10. Privacy and communications

Our Privacy Policy describes Wobo's information practices, including application email, Discovery visibility, AI providers, analytics, retention, security, and privacy rights. Where these Terms authorize processing, the Privacy Policy and applicable law limit that authority.

You agree to receive service, security, account, billing, application, and Discovery communications electronically at your account email, phone number, or in-product inbox. Wobo may offer voice features that you start, schedule, or accept, such as a screening or interview-practice call for an application or introduction, including calls conducted with an AI voice assistant; these calls take place only with the consent you give in that feature, and any notice or consent required for recording or transcription will be presented as required by law. Providing a phone number does not by itself consent to marketing, autodialed, artificial-voice, or prerecorded calls or texts; any such consent is collected in the specific flow.

Marketing email contains an unsubscribe method. Marketing calls and texts are sent in accordance with applicable law and your communication preferences; where applicable law requires prior express consent or prior express written consent, Wobo seeks that consent in the relevant flow. Consent is not a condition of purchase and may be withdrawn through the stated method, including STOP for supported texts, telling a caller, or contacting support@wobo.ai. Message and data rates may apply. Transactional communications reasonably necessary to provide or secure an active account may continue subject to law and settings.

Electronic records and signatures have the same effect as paper records and handwritten signatures where law permits. You may retain these Terms and purchase confirmations.

11. Candidate purchases and subscriptions

Before a purchase, checkout will disclose the material terms required by applicable law, including the price, billing interval, and automatic-renewal terms. These disclosures appear immediately before payment and are provided in a retainable confirmation after purchase.

A recurring charge requires a separate affirmative consent to automatic renewal that is not bundled with general Terms acceptance. By completing the payment flow after that consent, you authorize only the charges disclosed for that subscription. Wobo and its processors may store a token or limited payment information; Wobo does not receive full card numbers handled by Stripe, Apple, or Google.

11.2 Automatic renewal; notices; cancellation

A subscription renews at the disclosed interval and price until canceled. We provide trial, promotional, annual, and material-change reminders in the timing and form required by applicable law. A price increase applies no earlier than the next renewal after required advance notice and consent, if required.

For a direct web subscription, you may cancel online through a continuously available Settings control that is at least as easy as purchase. Cancellation is effective when submitted for future renewals, and we promptly display or send confirmation.

11.3 Trials and promotions

A trial or promotion states its duration, the deadline and method to cancel, and the price and interval that begin afterward. We do not charge the subscription price before the disclosed trial ends. Any legally required reminder is sent before conversion or renewal. A promotion does not alter Section 12.3 unless it expressly gives a more generous right.

11.4 App-store purchases

An app-store purchase is processed under Apple’s or Google’s rules and billing tools. Manage subscription cancellation through the store account used to purchase it. You may request a refund from the store or contact Wobo where the store provides developer refund tools. Wobo cannot bypass the store’s billing system or guarantee a store-controlled refund. Deleting your Wobo account does not by itself cancel an app-store subscription; the deletion flow will remind you to cancel it with Apple or Google.

11.5 Taxes and currency

You are responsible for applicable transaction taxes shown at checkout. Your bank or payment provider may impose currency-conversion or other charges that Wobo does not control. We do not reimburse a charge imposed solely by your financial institution.

12. Cancellation, account deletion, and refunds

12.1 Canceling a web subscription

You may cancel a subscription purchased directly from Wobo at any time through Settings or another easy online cancellation method we provide. Cancellation takes effect at the end of the current paid billing period, and paid access ordinarily continues until then. The Service will display or send confirmation when cancellation is completed.

If you believe Wobo processed a renewal after you completed cancellation, contact support@wobo.ai. We will investigate the billing record and refund a confirmed erroneous charge. Canceling does not withdraw an application already sent to an employer.

12.2 Account deletion

You may request account deletion in Settings or at support@wobo.ai. Deleting an account also cancels an active subscription purchased directly from Wobo so that it will not renew, but it does not itself create a refund for the current period. App-store subscriptions must be canceled separately as described in Section 11.4.

After Wobo processes an account-deletion request, the account cannot be restored through self-service. Export information you want to keep first. Wobo deletes or de-identifies information as described in the Privacy Policy. We cannot delete an application or information already received and independently controlled by an employer, but you may contact that employer about its copy.

12.3 Direct web-purchase refunds

Except for a refund required by law or expressly stated in an offer, subscription fees are nonrefundable; Wobo may choose to provide a refund or credit at its discretion. Duplicate or incorrect billing, a charge after effective cancellation, and Wobo's failure to provide a purchased service are honored.

Wobo issues an approved direct-purchase refund to the original payment method promptly; the bank may take additional time to post it. Store purchases follow Section 11.4. A pending chargeback may pause a duplicate refund, but a good-faith billing complaint will not be penalized.

13. Wobo intellectual property and your license

Except for Candidate Inputs and the rights granted to you in Generated Materials, Wobo and its licensors own the Service, software, design, databases, documentation, Wobo Inferences, trademarks, and other Wobo materials (“Wobo Materials”).

While you comply with these Terms, Wobo grants you a personal, limited, revocable, non-exclusive, non-transferable license to access and use the Service and Wobo Materials for your own non-commercial job search. You may download documents and information through features intended for that purpose. You may not copy, sell, sublicense, publicly distribute, remove proprietary notices from, or commercially exploit Wobo Materials except as allowed by law or written permission.

These Terms do not transfer ownership of Wobo’s name, logo, marks, or product design.

If you believe material in the Service infringes your copyright, send a Digital Millennium Copyright Act notice to Wobo’s designated agent: Copyright Agent, Wobo Technology Inc., 8 The Green, Suite #26285, Dover, DE 19901, United States; support@wobo.ai. Include the elements required by 17 U.S.C. § 512(c)(3), including identification of the work and the material, its location, your contact information, a good-faith statement, a statement of accuracy under penalty of perjury, and your signature. If your material was removed by mistake or misidentification, you may send a counter-notice with the elements of 17 U.S.C. § 512(g)(3) to the same agent, and Wobo may restore the material as the DMCA provides. Wobo may terminate, in appropriate circumstances, the account of a repeat infringer. A knowing material misrepresentation in a notice or counter-notice may create liability under 17 U.S.C. § 512(f).

13.1 Apple App Store addendum

If you obtain the Wobo iOS application through Apple’s App Store, this Section 13.1 applies to that application and supplements the other Terms. If this Section conflicts with another provision solely concerning Apple’s distribution requirements, this Section controls for that conflict.

  1. These Terms are between you and Wobo, not Apple. Wobo, rather than Apple, is responsible for the application and its content.
  2. Your application license is non-transferable and permits use only on Apple-branded products you own or control, subject to Apple’s applicable Usage Rules, including use by associated accounts where those rules permit Family Sharing, volume purchasing, or a comparable Apple feature.
  3. Wobo is responsible for maintenance and support required by these Terms or applicable law. Apple has no obligation to provide maintenance or support for the application.
  4. Wobo is responsible for any application warranty that cannot effectively be disclaimed. If the application does not conform to such a warranty, you may notify Apple, and Apple will refund the application’s purchase price, if any. To the maximum extent permitted by law, Apple has no further warranty obligation; Wobo is responsible for other claims, losses, liabilities, damages, costs, or expenses attributable to the failure.
  5. Wobo, not Apple, is responsible for addressing claims relating to the application or your possession or use of it, including product-liability, legal- or regulatory-compliance, consumer-protection, and privacy claims, to the extent required by law.
  6. Wobo, not Apple, is responsible for investigating, defending, settling, and resolving a third-party claim that the application or your possession or use of it infringes that party’s intellectual-property rights.
  7. You represent that you are not located in a country or region subject to a U.S. Government embargo or designated by the U.S. Government as supporting terrorism, and that you are not on a U.S. Government prohibited- or restricted-party list.
  8. You must comply with applicable third-party agreements when using the application, including the terms of your wireless or data-service provider.
  9. Questions, complaints, or claims about the application may be directed to Wobo Technology Inc., 8 The Green, Suite #26285, Dover, Delaware 19901, United States; support@wobo.ai.
  10. Apple and its subsidiaries are third-party beneficiaries of this Section 13.1. After you accept these Terms, Apple may enforce this Section 13.1 against you as a third-party beneficiary.

14. Suspension, termination, and investigations

You may stop using the Service at any time, disable optional features, cancel a subscription, or delete your account as described above.

Wobo may proportionately limit a feature, pause applications, suspend an account, remove unlawful material, or terminate access if we reasonably determine that:

  1. you materially or repeatedly breach these Terms;
  2. your account or activity presents a fraud, security, legal, or safety risk;
  3. information necessary to operate an application is materially inaccurate and is not corrected after notice;
  4. payment for a candidate subscription remains unsuccessful; or
  5. suspension is reasonably required by law or a service provider whose system is necessary for the affected feature.

We may provide notice and an opportunity to correct the issue or request review. Immediate action may be necessary for fraud, unauthorized access, malicious code, credible threats, unlawful conduct, or an urgent risk to another person or system. We may preserve and disclose information as permitted by the Privacy Policy and applicable law. These Terms do not require Wobo to conduct surveillance or to report conduct unless law requires it.

Termination does not create liability for lawful action taken under this Section, but it does not waive claims arising from Wobo’s breach, gross negligence, fraud, willful misconduct, or violation of law. Sections that by their nature should survive—including payment obligations already incurred, content and IP rights, disclaimers, liability limits, dispute resolution, and general terms—survive account closure.

15. Disclaimers

To the maximum extent permitted by applicable law, the Service and Wobo Materials are provided “as is” and “as available.” Wobo disclaims implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, and non-infringement, and warranties arising from course of dealing or usage of trade.

Without limiting Section 4, Wobo does not warrant that:

  • the Service will always be available, uninterrupted, secure, or error-free;
  • every defect will be corrected;
  • an AI output, job posting, employer statement, match, status, or third-party response will be accurate or complete;
  • an application will be received, reviewed, or accepted; or
  • use of the Service will result in an interview, offer, employment, compensation level, or other outcome.

Wobo does not verify every employer, job posting, candidate-facing communication, or employment term and does not perform a background check on an employer for you. Any verification badge or account review is limited to the checks described in the Service and is not an endorsement or guarantee.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions apply only to the extent permitted by law. Nothing in these Terms excludes a warranty, consumer remedy, or other right that cannot legally be excluded.

16. Limitation of liability

To the maximum extent permitted by law, Wobo and its affiliates, officers, directors, employees, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost opportunities, lost data, or loss of goodwill, arising from or related to the Service, even if advised that such damages are possible.

To the maximum extent permitted by law, Wobo’s aggregate liability arising from or relating to the candidate Service or these Terms will not exceed the greater of:

  1. the amount you paid Wobo for the candidate Service during the twelve months before the event giving rise to the claim; and
  2. one hundred U.S. dollars (US $100).

The exclusions and cap do not apply to Wobo’s fraud, willful misconduct, or gross negligence, or to liability that cannot be limited by law. They also do not prevent you from receiving a refund expressly due under Section 12.

Each limitation applies to the extent permitted in your jurisdiction and regardless of the form of action. Some jurisdictions do not allow the exclusion of certain damages or limits for particular claims, so part of this Section may not apply to you.

17. Indemnification

To the extent permitted by law, you will indemnify Wobo and its officers, directors, employees, and agents against a third-party claim, damage, or reasonable legal expense to the extent caused by:

  1. Candidate Inputs you knowingly provided without necessary rights;
  2. your knowing material misrepresentation, fraud, impersonation, or unlawful conduct through the Service; or
  3. your material breach of Section 8.

Wobo will promptly notify you of a covered claim and allow you to participate in the defense. You may not settle a claim in a way that admits fault by or imposes a non-monetary obligation on Wobo without Wobo’s consent, not to be unreasonably withheld. This Section does not require you to indemnify Wobo for a claim to the extent caused by Wobo’s breach of these Terms or the Privacy Policy, negligence, gross negligence, fraud, willful misconduct, or violation of law. Your responsibility for knowingly false Candidate Inputs is not eliminated merely because Wobo transmitted them as you directed.

18. Dispute resolution; individual arbitration

18.1 Please read this Section

This Section requires most disputes to be resolved through binding individual arbitration, without a judge or jury and with limited court review. You and Wobo waive class and representative proceedings. You may opt out under Section 18.10.

18.2 Informal resolution first

Before arbitration, the claimant must send an individualized Notice of Dispute with their name and contact information, account email if applicable, a description, and requested relief. Notices to Wobo go to support@wobo.ai with subject “Notice of Dispute” or the Section 20 address; Wobo sends notice to your account email. For 60 days after receipt, the parties will try in good faith to resolve it, including one phone or video conference if requested. Limitation periods are tolled during that time. Urgent relief allowed by Section 18.5 may be sought sooner.

18.3 Binding individual arbitration

Except for Section 18.5 matters, disputes arising from these Terms, the Privacy Policy, the Service, or your relationship with Wobo will be resolved by one neutral arbitrator through the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The Federal Arbitration Act governs. Proceedings are in English; hearings are held by video unless the parties agree otherwise or the arbitrator determines another format or location under the AAA Consumer Rules. The arbitrator may award the same individual relief as a court.

If a filing qualifies as a “Mass Filing” under AAA’s rules, AAA’s Mass Arbitration Supplementary Rules govern its administration. Each claim remains individual, and this sentence does not authorize class, collective, consolidated, or representative adjudication.

If AAA is unavailable or declines, the parties will seek another nationally recognized provider applying consumer due-process standards; absent agreement, a court may appoint one. No party must use a provider that will not apply this Section and consumer minimum standards.

18.4 Arbitration fees

Arbitration fees and costs are allocated under the AAA Consumer Rules and applicable law.

18.5 Matters outside arbitration or permitted in court

Nothing in this Section prevents either party from bringing a qualifying individual small-claims case, seeking temporary court relief against unauthorized access, security abuse, or intellectual-property infringement or misappropriation, or using a non-waivable court option including the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act. Non-waivable public-injunctive-relief requests will be decided by a court as required by law.

Nothing restricts you from reporting to, communicating with, or filing a complaint or charge with a government agency or regulator, or from receiving relief that agency may lawfully provide. An agency's authority is not submitted to private arbitration.

18.6 Individual proceedings; decision-maker

Arbitration proceeds only individually. You and Wobo waive class, collective, coordinated, consolidated, and representative adjudication. The arbitrator may not combine different individuals’ claims without all parties’ written agreement. Administrative coordination by AAA under its Mass Arbitration Supplementary Rules is permitted, but does not authorize combined adjudication or relief for anyone other than the individual claimant.

The arbitrator decides this Section’s interpretation and enforceability, except that a court decides formation, valid opt-out, the class waiver’s enforceability, and issues law reserves to courts. If the individual-proceeding requirement is unenforceable for a claim or remedy, it proceeds in court after arbitrable individual claims. The remainder continues.

18.7 Jury-trial waiver

For a court dispute, both parties waive jury trial where law permits. This does not apply after a valid arbitration opt-out if law does not independently permit the waiver.

18.8 Arbitration law

The Federal Arbitration Act governs this arbitration agreement. General governing law and court venue are stated in Section 19.7 and remain effective whether or not you opt out of this Section 18.

18.9 Severability

Except for Section 18.6’s rule, an unenforceable term will be limited or severed and the remainder continues.

18.10 Thirty-day opt-out

Within 30 days after you first accept this Section 18, or after a change for which Section 18.11 provides a fresh opt-out opportunity, you may opt out by emailing support@wobo.ai with subject “Arbitration Opt Out” or mailing Section 20’s address. Include your name, account email, and a clear opt-out statement; no special form is required. A timely opt-out means neither you nor Wobo is bound by any part of this Section 18 for disputes between you, including its arbitration, class-action, and jury-trial waivers. Opting out does not disadvantage your use and leaves the other Terms intact.

18.11 Future arbitration changes

A material arbitration change requires advance notice and renewed affirmative acceptance, applies prospectively, and provides a fresh opt-out opportunity where applicable law or the administrator's rules require one. Until you accept such a change, your last accepted version continues to govern. Updating contact information or an administrator’s name or published rules is not by itself material.

19. General terms

19.1 Entire agreement and order of precedence

These Terms, the Privacy Policy, and Feature Terms you accept are the entire agreement between you and Wobo concerning the candidate Service. Feature Terms prevail only for the feature and conflict they expressly address. They do not silently expand the authority in Section 5 or reduce mandatory consumer or privacy rights.

19.2 Assignment

You may not assign these Terms or transfer your account without Wobo’s written consent. Wobo may assign these Terms to an affiliate or in connection with a merger, financing, reorganization, acquisition, or sale of all or substantially all assets relating to the Service, provided the successor assumes Wobo’s obligations. Assignment does not authorize materially different use of personal information without the notice and choices required by law and the Privacy Policy.

19.3 Force majeure

Neither party is liable for delay or failure caused by an event beyond its reasonable control, such as natural disaster, war, widespread network or cloud outage, labor disruption, government action, or failure of an employer or ATS system. This Section does not excuse a payment already due, a required refund, reasonable data-security measures, or obligations that can still reasonably be performed.

19.4 Severability; waiver

Except for the special rule in Section 18, if a provision is unlawful or unenforceable, it will be limited or severed to the minimum extent necessary and the rest will remain effective. A failure to enforce a provision is not a waiver. A waiver must be in writing and applies only to the specific instance stated.

19.5 Limited third-party beneficiaries

Except for persons expressly protected by the indemnity and liability provisions and Apple and its subsidiaries under Section 13.1, these Terms do not create enforcement rights for a third party.

19.6 Interpretation

Headings and the key-points summary are for convenience. “Including” means “including without limitation.” “Written” includes email and a retainable in-product record. If Wobo provides a translation, the English version controls to the extent permitted by law, without limiting a right to legally required disclosures in another language.

19.7 Governing law and court venue

Delaware law governs these Terms, without depriving you of mandatory protections of your home jurisdiction. Subject to a valid arbitration agreement, qualifying small-claims access, and any non-waivable venue or forum rule, a permitted court case may be brought in the state or federal courts in Delaware. To the extent permitted by applicable law, a claim arising from these Terms or the Service must be filed within one (1) year after it accrues or it is permanently barred; this does not shorten a period that applicable law does not allow to be shortened and does not limit Section 18.5 rights or another non-waivable right.

20. Contact

Questions, complaints, billing issues, and legal notices may be sent to:

Wobo Technology Inc.
8 The Green, Suite #26285
Dover, Delaware 19901, United States
support@wobo.ai

California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or at (800) 952-5210.